Shipping policy

Shipping Destinations
We currently ship to the following regions:

  • European Union (All countries)
  • Switzerland, Norway
  • United States, Canada
  • Australia, New Zealand
  • Brazil

Note: We currently do not ship to the United Kingdom due to VAT regulations.

Carrier & Delivery Time

  • Shipped from: Tokyo, Japan
  • Carrier: FedEx (International Connect Plus)
  • Estimated Delivery: 1–2 weeks

Free Shipping & Customs Duties

We are pleased to offer Free Shipping on all orders. Furthermore, to ensure a smooth delivery experience, we cover all Customs Duties (import tariffs). You will not be asked to pay extra duties upon delivery.

VAT & Tax Information
Please review how Value Added Tax (VAT) applies to your region:

  • European Union (Orders under €150) VAT is included in the price you see at checkout. You will not be charged any additional fees upon delivery.

  • European Union (Orders over €150) For high-value orders over €150, we ship under DAP (Delivered at Place) terms.

    • VAT is NOT included in the price.
    • You will be required to pay the local VAT to the carrier (FedEx) or customs authorities upon delivery.
    • Customs Duties are still covered by us.

  • Non-EU Regions (USA, Switzerland, Norway, etc.)

    • VAT / Sales Tax is NOT included in the price.
    • Depending on your local laws, you may be required to pay local consumption tax or sales tax upon delivery.
    • Customs Duties are still covered by us.

Order Tracking
Once your order is shipped, you will receive a confirmation email with a FedEx tracking number so you can follow your package's journey from Tokyo to your door.