Legal notice

Distributor Ark's Inc.

Representative Akihiko Murazumi

Address 8F Aoyama Tower Place, 8-4-14 Akasaka, Minato-ku, Tokyo 107-0052, Japan

Phone Number +81-50-1748-4804

Email Address contact@norokka.com

Selling Price Please refer to each product page.

Additional Fees

  • Shipping: Shipping costs are included in the product price.

  • Duties & Taxes:

    • Customs Duties: Included (Covered by us).

    • VAT / Sales Tax: Not included in the displayed price (unless otherwise stated, such as for EU orders under €150). VAT may be collected by the carrier upon delivery.

  • Other Fees: Bank transfer fees or currency conversion fees may apply depending on your payment method.

Payment Methods We accept major credit cards and digital wallets processed via Shopify Payments:

  • Credit Cards: Visa, Mastercard, American Express, JCB

  • Digital Wallets: Shop Pay, Apple Pay, Google Pay (Payment is confirmed immediately at the time of order.)

Delivery Time Orders are processed and shipped within 2 business days from the order date.

Returns & Defective Goods

  • Returns: We accept returns within 14 days of receipt. To be eligible, items must be unworn, unused, with tags, and in original packaging.

  • Return Shipping: Customers are responsible for return shipping costs (except for defective items).

  • Defective Items: In the case of defective or incorrect items, we will cover the return shipping costs. Please contact us immediately upon receipt.